Privacy Policy
Evolion, LLC ("Evolion", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our intelligent device software and services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Services.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Information: Name, email address, phone number, mailing address
- Account Information: Username, password, profile information
- Payment Information: Credit card details, billing address (processed securely through Stripe and Apple App Store)
- Communications: Messages, feedback, support requests, and other communications you send to us
- Device Registration: Information about intelligent devices you register with our Services
1.2 Information Automatically Collected
When you use our Services, we may automatically collect certain information:
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Usage Data: App features used, time spent on features, interaction with notifications
- Location Data: Precise or approximate location (only with your permission)
- Log Data: IP address, browser type, pages visited, time/date stamps, clickstream data
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities
- Sensor Data: Data from intelligent devices including temperature, motion, environmental sensors (only when you enable these features)
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Authentication services (e.g., Apple Sign-In, Google Sign-In)
- Payment processors (Stripe, Apple App Store)
- Analytics providers
- Marketing partners
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Maintain Services: To operate, maintain, and improve our mobile apps and intelligent device software
- Process Transactions: To process payments, orders, and subscriptions through Stripe and Apple App Store
- Customer Support: To respond to your inquiries, provide technical support, and troubleshoot issues
- Personalization: To customize your experience and provide tailored content and recommendations
- Communications: To send you updates, security alerts, and administrative messages
- Analytics and Improvement: To analyze usage patterns, improve our Services, and develop new features
- Security: To protect against fraud, unauthorized access, and security threats
- Legal Compliance: To comply with legal obligations and enforce our terms and policies
- Marketing: To send promotional materials (with your consent where required)
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment Processing: Stripe, Apple App Store
- Cloud Hosting: AWS, Google Cloud, or other cloud infrastructure providers
- Analytics: Google Analytics, Firebase Analytics
- Customer Support: Support ticketing and communication platforms
- Email Services: Transactional and marketing email providers
3.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, law enforcement).
3.4 Protection of Rights
We may disclose information to protect our rights, property, or safety, or that of our users or others.
3.5 With Your Consent
We may share information with third parties when you give us your explicit consent to do so.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
5. Your Privacy Rights
5.1 Access and Correction
You have the right to access and update your personal information at any time through your account settings or by contacting us.
5.2 Deletion
You may request deletion of your personal information by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes.
5.3 Opt-Out
You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.
5.4 Do Not Track
Some browsers support "Do Not Track" signals. We currently do not respond to such signals.
5.5 Region-Specific Rights
- European Economic Area (EEA): Under GDPR, you have rights to access, rectification, erasure, restriction of processing, data portability, and objection
- California: Under CCPA, you have rights to know what personal information is collected, delete personal information, and opt-out of sale (we do not sell personal information)
- Other Jurisdictions: You may have additional rights under local laws
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure payment processing through PCI-DSS compliant providers (Stripe)
- Employee training on data protection and security best practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy and applicable law.
8. Children's Privacy
Our Services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at [email protected], and we will delete such information.
9. Third-Party Links and Services
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Apple App Store Specific Disclosures
For our iOS and macOS applications distributed through the Apple App Store:
- In-app purchases are processed by Apple. We do not receive your payment information
- We may use Apple's advertising identifier (IDFA) for analytics and advertising (only with your consent)
- You can manage app permissions and data collection through your iOS/macOS device settings
- For subscription management, refunds, and billing issues, please refer to Apple's support resources
11. Payment Processing (Stripe)
We use Stripe as our payment processor for certain transactions. When you make a payment:
- Your payment information is transmitted directly to Stripe and processed according to Stripe's Privacy Policy
- We do not store your full credit card details on our servers
- We may receive limited payment information from Stripe (e.g., last 4 digits of card, billing address) to fulfill orders and provide customer support
- Stripe is PCI-DSS Level 1 certified, the highest level of compliance in the payment industry
12. Intelligent Device Data
For our intelligent device software and connected hardware:
- Device Data: We collect sensor data, device status, firmware version, and diagnostic information to provide functionality and support
- Local Processing: Some data may be processed locally on your device and not transmitted to our servers
- Cloud Sync: Certain features may require cloud synchronization. You can control this in device settings
- Firmware Updates: We may collect update status and error logs to ensure successful updates
- Device Sharing: If you share device access with others, they may view certain data associated with that device
13. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Types of cookies we use:
- Essential Cookies: Required for the Services to function properly
- Analytics Cookies: Help us understand how visitors interact with our Services
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements (with your consent)
You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page with an updated "Last Updated" date
- Sending an email notification (if you have provided your email address)
- Providing an in-app notification (for mobile app users)
Your continued use of the Services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Evolion, LLC
1111B S Governors Ave STE 39726
Dover, DE 19904
United States
Email: [email protected]
General Inquiries: [email protected]
This Privacy Policy is designed to comply with GDPR, CCPA, Apple App Store Guidelines, and Stripe's requirements for merchant partners.